Swift Shift ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy and Data Protection Policy outlines how we collect, use, disclose, and safeguard your information in accordance with the Jamaica Data Protection Act, 2020 (the "Act").

Information We Collect

We may collect and process the following types of information:

1. Personal Identification Information: Name, email address, phone number, and postal address.
2. Payment Information: Credit card details and billing information.
3. Shipping Information: Details about the packages you ship, including sender and recipient information.
4. Usage Data: Information about how you use our website and services, including your IP address, browser type, and operating system.

How We Use Your Information

We use the information we collect to:

1. Provide, operate, and maintain our services.
2. Process transactions and send related information, such as shipping confirmations and invoices.
3. Communicate with you, including sending promotional emails and responding to inquiries.
4. Improve our website, services, and customer experience.
5. Ensure compliance with legal obligations and protect our rights.

Sharing Your Information

We may share your information with:

1. Service Providers: Third parties that perform services on our behalf, such as payment processing and shipping.
2. Legal Authorities: If required by law or to protect our rights and property.
3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.

Principles of Data Processing

We adhere to the following principles when processing personal data:

1. Lawfulness, Fairness, and Transparency: We process personal data lawfully, fairly, and in a transparent manner.
2. Purpose Limitation: We collect personal data for specified, explicit, and legitimate purposes and do not process it in a manner incompatible with those purposes.
3. Data Minimization: We collect only the personal data that is necessary for the purposes for which it is processed.
4. Accuracy: We ensure that personal data is accurate and kept up to date.
5. Storage Limitation: We retain personal data only for as long as necessary for the purposes for which it is processed.
6. Integrity and Confidentiality: We process personal data in a manner that ensures its security, including protection against unauthorized or unlawful processing and accidental loss, destruction, or damage.

Data Subject Rights

Under the Act, data subjects have the following rights:

1. Right to be Informed: Data subjects have the right to be informed about the collection and use of their personal data.
2. Right of Access: Data subjects have the right to access their personal data and receive information about its processing.
3. Right to Rectification: Data subjects have the right to request correction of inaccurate or incomplete personal data.
4. Right to Erasure: Data subjects have the right to request the deletion of their personal data in certain circumstances.
5. Right to Restrict Processing: Data subjects have the right to request the restriction of processing of their personal data in certain circumstances.
6. Right to Data Portability: Data subjects have the right to receive their personal data in a structured, commonly used, and machine-readable format and have the right to transmit that data to another controller.
7. Right to Object: Data subjects have the right to object to the processing of their personal data in certain circumstances.

Data Security

We implement appropriate technical and organizational measures to ensure the security of personal data, including protecting it against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

Data Breaches

In the event of a data breach, we will notify the relevant supervisory authority and the affected data subjects as required by the Act.

International Transfers

We ensure that any transfer of personal data outside Jamaica is done in compliance with the Act and provides adequate protection for the rights of data subjects.

Changes to This Policy

We may update this Privacy and Data Protection Policy from time to time. We will notify you of any changes by posting the new Policy on our website.

Contact Us

If you have any questions about this Privacy and Data Protection Policy or wish to exercise your rights under the Act, please contact us at:

Swift Shift
Montego Bay, Jamaica
Email: info@swiftshiftja.com
Phone: +1 (876) 454-1237